MerchantSource
Contact Us at 1-800-313-5198
Did You Know - Education

Available to Answer your questions.

Office Hours: Monday thru Friday

8 AM to 5 PM EST

 

 

No Returns, No Exchanges,

No Refunds on:

  • All Bankcard decals & stickers
  • Sales charge / credit drafts
  • EBT sales drafts
  • All forms of imprinters (manual, electric and portable)
  • All Imprinter plates
  • All Imprinter ink rollers
  • Any items deemed damaged and non-restockable
  • On any Software purchases
  • No refund on ANY Shipping, Tax & Handling Charges

 

Any accepted RMA -return items are subject to Restocking Fee of not less than 10% and could be higher based on manufacturers requirements.

 

For details see our Refund & Return Policies.

 

 

Important Shopping Information

 

At MerchantSource® we believe in helping our environment by recycling. We use recycled and recirculated materials as part of our packaging.

 

All shipping is via carrier of MerchantSource's choosing.

 

Orders must be placed before 2 PM EST to be shipped same day.

 

No orders are shipped on Holidays, Saturday or Sunday.

 

 

Account Truncation Law

 

Search Truncation Resources

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Federal Law now Requires All Businesses to Truncate Credit Card Information on Receipts

 

All merchants must be in compliance by April 2005.

 

We understand that many merchants have questions about credit card Truncation Laws set forth by States. We have compiled a list of resources to assist you in answering your questions. MerchantSource provides state-of-the-art credit, ATM/debit card and EBT card processing equipment which are in compliance with credit card truncation laws. We also utilize a quality Merchant Services provider who makes sure that their software downloads for their merchants comply with these requirements. If your current credit card processing equipment or software are not in compliance with the mandated Truncation Laws, call our offices for assistance in equipment and a provider that are in compliance.

 

 

What is credit card Truncation?

Credit card truncation is the ability of a credit card machine to remove all but the last 4 or 5 digits of a Credit Card number and the expiration date from the sales receipt. What do truncated receipts look like? Here is an example of a VAILD truncated customer receipt.

 

    Truncated Customers Receipt

    The full credit card number is NOT displayed and the Expiration date is NOT displayed or displays as XX/XX.

     

    Truncated Customers Receipt

    On the merchant's copy of the receipt, the customer provides their signature. The FULL credit card number is displayed and the expiration date is displayed.

    Merchant's copies ONLY will have this information.

    Credit Card Receipt Truncated

     

     

 

If the CUSTOMERS receipt displays the full credit card number or the expiration date is printed on the receipt, then the receipt is not being truncated. By current Visa and MasterCard regulations it is only required for the customers copy of the receipt to be truncated. This means that if you are using a terminal or software program that only truncated the customers receipt, this is still ok.

 

The account truncation laws require that no more than the last four digits of the credit card number can be printed on the customer copy of the receipt. In addition, the card expiration date must be blocked. Truncation cannot be turned off as an option.

 

The individual states have implemented penalties and fines that vary by state, but can be as severe as $10,000 per transaction and include felony charges. The bankcard associations have not yet defined specific penalties for noncompliance, but we do know that the General Operation Regulation Violation rules are usually applied. You can find more information at web sites of the credit card providers.

 

We believe that a majority of merchants are compliant and most will not need to upgrade equipment. However, there are some terminal types that will not have complaint truncation applications.

 

Please call us directly for information on upgrading to a compliant point-of-sale unit. 1-800-313-5198.

 

All it takes is one dissatisfied customer or credit card company agent to report an un-truncating establishment and the business can be penalized and shut down, and the merchant may be placed on the MATCH file (also known as the Terminated Merchant File), which will prevent them from accepting credit cards in the future.

 

July, 1 2006 - All new and existing terminals must be compliant.

 

MerchantSource® offers compliant credit card equipment at reasonable prices. Please don't be fooled by sales people who say that your equipment is non-compliant, check around.

 

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These processing methods are no-longer are allowed by Visa and MasterCard:

Credit card Equipment Credit card processing Software
  • Verifone Zon Jr
  • PcAuthorize
  • Verifone Zon Jr XL
  • MacAuthorize
  • XL 300
  • PTC Plus
  • Linkpoint 4000
 
  • POS 50
 
  • POS 500
 
   
Discontinued Equipment Reason Recommendation on Replacement

Nurit 2085/2085+ / 3020

Hardware has been discontinued by manufacturer

Nurit 8320

Nurit 202/252 PINPad

Hardware has been discontinued by manufacturer

Nurit 292 PINPad
Hypercom T7E Hardware has been discontinued by manufacturer
Hypercom T7 Plus
Hypercom T77F / S / Th

Hardware has been discontinued by manufacturer

Hypercom T7 Plus
Hypercom T8

Hardware has been discontinued by manufacturer

Hypercom T7 Plus
Hypercom ICE 5500 / ICE 5700 Hardware has been discontinued by manufacturer
Hypercom T4100

 

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How does it affect me - the merchant?

 

It is the merchant’s responsibility to ensure that they are in compliance with the laws of the states in which they process. You must contact your existing merchant services provider (your processor) if you have a compliant machine to have them download updated software into your equipment - this should be a FREE download, at no cost to you. If not, we are happy to provide you with an alternative merchant services provider.

 

Understanding the credit card truncation laws can be confusing. Some states have Bills pending others have now made it Law. Some states still have No Bills pending and do not have any information about doing so. We have attempted to give you a brief overview.

 

Please contact your legislative branch for clarification. Effective July 1, 2003 all terminals being activated, must have and use their truncating capabilities.

 

Visa/MasterCard penalties for failing to truncate can be as high as follows:

 

  • 1st Violation
$ 5,000
  • 2nd Violation
$10,000
  • 3rd Violation
$25,000
  • 4th Violation
$50,000
  • Willful Violation
$500,000 / month

 

 

These are just the Visa/MasterCard penalties; there are federal and state penalties that may also be collected. State penalties vary, but can be up to $10,000 per transaction and can have felony charges associated with them.

 

Some states have already passed Truncation laws. Please see your respective states legislative branches for further information.

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How do I obtain truncation compliant equipment?

 

Credit card Merchant Service providers are requirement to adhere to Visa and MasterCard Regulations associated with credit card truncation. These organizations also face large fines if their merchants are not in compliance with these strict regulations.

 

Unfortunately, those merchants whom have experienced that their processing equipment or software just stops working only to find out one of the reasons was that they were currently processing on non-compliant products.

The Merchant Service provider then had no choice but to disable any machines that will not perform credit card truncation.

 

MerchantSource® only retails 100% truncation compliant equipment.

 

MerchantSource® has partnered with a leader in the bankcard processing industry to offer merchants whom find that their equipment or software does not meet the compliance requirements, the opportunity to participate in a FREE! Terminal Placement Program.

 

MerchantSource® believes in Delivering Service...Beyond Expectation. We look forward to answering all of your questions about credit card equipment or software and our Affiliate Partners Free! Terminal Placement Program which includes a full merchant services program.

 

Please call us directly for information on upgrading to a compliant point-of-sale unit. 1-800-313-5198.

 

For More Important Information:

Visa
Discover
Visit Discover web site
Mastercard
American Express
Visit American Express web site

 

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Interested in a Full Service Merchant Account?

 

Free equipment is this possible?

Read more about this exciting program.Merchant Accounts Need a Merchant Account

 

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Disclaimer

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This page is for informational purposes only and not intended to replace or change any current Bankcard Association or Merchant Service Provider rules or regulations. Check with your current merchant services provider for assistance in relation to any concerns you have.

*Content of this site subject to change without any prior written or expressed notification.

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